Purchase and Account Help
- My Loyalty Voucher does not work
- Stacking of Vouchers
- How do I switch or renew my Subscription Bundle?
- Can I get a Refund for my Subscription Bundle?
- How can I cancel my subscription?
- Can I pause my monthly subscription?
- Plugin Alliance EULA
- Refund of previous payments because of active promotions
- Do you offer any kind of Educational Pricing (EDU)
- I got a "Payment Declined: 15005" message on checkout
- What do I need to provide when submitting a bug report for an issue that I am having?
- What is the refund policy for full perpetual licenses?
- I missed a voucher/sale date, can I still have the sale?
- I created an account, but I never received a confirmation email.
- Can I pay in EURO, or any other currency?
- Do the product prices on the Plugin Alliance web site include VAT?
- Country Code does not match
- The web site is displaying a different country and VAT rate from the one I live in during checkout. What should I do?
- I’m a business and I have a valid VAT ID. How do I avoid paying VAT?
- Why am I now required to pay VAT taxes when I wasn’t before?
- How does the dynamic discount work?
- How do I start a trial?
- How do I create a screen capture video to show my bug in detail?
- How do I purchase a full license from my trial?
- How do I delete my Plugin Alliance account?
- How do I change the email address that I use for my account?
- How do I write a review for one of your plugins?
- How do I get my 8 free plugins?
- I'm getting an error that says "invalid request token," what do I do?
- How do I unsubscribe from your Mailing List?