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  1. Plugin Alliance
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  3. Purchase and Account Help

Purchase and Account Help

  • My Loyalty Voucher does not work
  • Stacking of Vouchers
  • How do I switch or renew my Subscription Bundle?
  • Can I get a Refund for my Subscription Bundle?
  • How can I cancel my subscription?
  • Can I pause my monthly subscription?
  • Plugin Alliance EULA
  • Refund of previous payments because of active promotions
  • Do you offer any kind of Educational Pricing (EDU)
  • I got a "Payment Declined: 15005" message on checkout
  • What do I need to provide when submitting a bug report for an issue that I am having?
  • What is the refund policy for full perpetual licenses?
  • I missed a voucher/sale date, can I still have the sale?
  • I created an account, but I never received a confirmation email.
  • Can I pay in EURO, or any other currency?
  • Do the product prices on the Plugin Alliance web site include VAT?
  • Country Code does not match
  • The web site is displaying a different country and VAT rate from the one I live in during checkout. What should I do?
  • I’m a business and I have a valid VAT ID. How do I avoid paying VAT?
  • Why am I now required to pay VAT taxes when I wasn’t before?
  • How does the dynamic discount work?
  • How do I start a trial?
  • How do I create a screen capture video to show my bug in detail?
  • How do I purchase a full license from my trial?
  • How do I delete my Plugin Alliance account?
  • How do I change the email address that I use for my account?
  • How do I write a review for one of your plugins?
  • How do I get my 8 free plugins?
  • I'm getting an error that says "invalid request token," what do I do?
  • How do I unsubscribe from your Mailing List?
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