General Licensing Questions

Can I use an external hard drive to store my PA license file?
We do not support external hard drives other than thumb USB sticks for license storage purposes. However, we do receive this request quite often and our dev...
Thu, 6 Dec, 2018 at 12:21 PM
Using another DAW to try and solve authorization problems
If you are having issues with authorizing our plugins, you can try using another DAW to see if the plugin authorizes there. If you don't have anothe...
Wed, 12 Dec, 2018 at 12:19 PM
Why can’t I find any Accusonus products on the website (drumatom, ERA-D)?
As of July 12, 2016 Accusonus is no longer a Plugin Alliance company and their products will no longer be available through the Plugin Alliance website. If y...
Thu, 13 Dec, 2018 at 5:07 PM
What will happen to my Accusonus license, now that Accusonus is no longer a part of Plugin Alliance?
If you purchased an accusonus product before their departure from Plugin Alliance, you will be able to continue using the final Plugin Alliance version witho...
Mon, 4 Feb, 2019 at 7:06 AM
How do I activate the new product I bought from Plugin Alliance?
We recommend online activation for the easiest and best process. Open one of our plugins in your DAW, then click it to start activation. Enter the email add...
Mon, 4 Feb, 2019 at 7:07 AM
Where can I find the license file in my file system?
Plugin Alliance plugins are activated via a file named pa.license. The file is specific to the user account on both macOS and Windows. On macOS, the fil...
Fri, 14 Dec, 2018 at 2:07 PM
I downloaded an installer and I got an error message when I unzipped it. What do I do?
Most likely the installer was corrupted in some way during the download. Please delete the erroneous copy from your computer, re-download the installer from ...
Fri, 14 Dec, 2018 at 2:08 PM
Can I use the plugins on multiple computers?
You certainly can! Each plugin license comes with the ability to be installed on up to three different machines at the same time. These can either be a lapt...
Fri, 14 Dec, 2018 at 2:09 PM
I need my plugins to run on more than 3 computers. How can I do that?
If you regularly need to use your plugins on ALTERNATING computers or live consoles, we propose you use our USB activation. You may have the license file an...
Mon, 4 Feb, 2019 at 7:07 AM
Why is the plugin asking for a “license card” or “challenge/response” key?
If you installed a Plugin Alliance plugin, and now it’s asking for a license card, you probably downloaded a very old version of the plugin. We make those o...
Mon, 4 Feb, 2019 at 7:08 AM