PickPack

Can I change which plugins I have in my PickPack?
Unfortunately, there is currently no option to exchange or replace plugins within a PickPack.  You can always cancel and begin a new subscription with a...
Mon, 22 Oct, 2018 at 2:11 PM
Can I pay off my PickPack early?
Unfortunately no, that is not possible at this time but this is a feature request that we have heard about from a few people so we are currently evaluating ...
Fri, 12 Oct, 2018 at 11:24 AM
Activating PickPack Licenses on your Manage Devices page
If you are experiencing the 'No Machine Count Left' error when trying to activate your Pick Pack plugins, please use the Manage Devices page on ou...
Tue, 27 Nov, 2018 at 3:38 PM
What is PickPack?
PickPack is a new kind of service that provides all the benefits of a subscription service, but with the benefit of full ownership. A PickPack is a custom b...
Wed, 12 Dec, 2018 at 12:22 PM
Can I merge two of my accounts that have different PickPacks?
It is not possible to merge two of your accounts that contain different PickPacks into one and keep both of your PickPacks. This is due to a system limitati...
Wed, 12 Dec, 2018 at 12:23 PM
How do I make my monthly payments?
Once you’ve set up your PickPack, your credit card will be charged automatically every month until you’ve made 29 payments or you cancel your plan. You will...
Wed, 12 Dec, 2018 at 12:24 PM
Can I upgrade to a newer version of a plugin while I am making my monthly PickPack payments?
If a plugin is upgraded to a newer version (like bx_digital V2 to bx_digital V3) while you are making your PickPack payments, you will not immediately beco...
Wed, 12 Dec, 2018 at 12:25 PM
Can I use PickPacks from two different accounts on the same machine?
Unfortunately, it is not possible to use PickPacks from different accounts on the same machine since your PickPack licenses are tied to your account. If you...
Wed, 12 Dec, 2018 at 12:26 PM
What happens if my card is declined and I miss a payment?
If for any reason your credit card is declined, you will receive an email alert so you can update your payment details or contact your bank. We will automat...
Wed, 12 Dec, 2018 at 12:32 PM
Can I reopen a canceled PickPack plan?
If you choose to cancel your PickPack or it has been cancelled due to declined credit card payments, you will not be able reopen your old plan, but you can ...
Wed, 12 Dec, 2018 at 12:33 PM