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General Product Questions
Are there manuals available for bx_delay and bx_2098?
Can I use just the recording chain in bx_rockrack v3 without using one of the amp models?
What are the A, B, C, D buttons for in the top of the menu bar?
Do your plugins come with standalone versions that work outside of a DAW?
If I upgrade to the bx_digital V3, will it break session compatibility with the old version?
See all 19 articles
Pro Tools says 'not a valid 64-bit plugin' (Windows)
Having trouble opening my manually placed presets in ProTools
All Plugin Alliance plugins are now available in the 'multi-channel' category in Pro Tools
BX XL v2 isn't available in AAX DSP in a 96k PT session
A dialog box is popping up every time I launch ProTools
See all 17 articles
Do your bx_console plugins integrate with Softube Console 1?
Do you support Logic 9 and Cubase 7?
Soundgrid plugins are not appearing in Multirack
Will you be making any more of your plugins compatible with Soundgrid and Multirack?
Do your plugins work on iOS or will you ever make your amps available for mobile devices?
See all 12 articles
GUI issues on 13" MacBook Pro Screens
Do you support Mac OS 10.8 'Mountain Lion'?
Where are my plugins, presets and PA license file stored on my Mac?
How to reset AU validation for FCP users
Which versions of macOS do you support?
Where are my plugins, presets and PA license file stored on Windows?
What versions of Windows do you support?
32-bit Windows plugins installed to root of system drive, not in proper VST folders
Missing presets Cakewalk Sonar
Installation & Deinstallation
How do I uninstall my Plugin Alliance plugins on Windows?
How do I authorize my plugins on my 2nd computer?
How do I download my plugins?
My anti-virus software says that there is a virus in one of your installers
How do I uninstall a plugin on a Mac?
See all 7 articles
My plugins are not showing up in Logic
I can't find plugin in Logic Pro
I don't see my plugins in Studio One Artist version
I can't see the presets in Studio One
I'm unable to authorize plugins in Studio One on Windows
I can't find my plugins in Studio One Prime
I can't find plugins in Studio One Professional on a Mac
See all 6 articles
bx_console always opens in stereo on mono tracks in Reaper
bx console won't instantiate in mono in Reaper
How can I find my Accusonus plugins?
SPL Transient Designer, Attacker, De-Verb, Mo-Verb Installers
Where can I get an RTAS/TDM version of my plugin?
Can I get legacy versions of my plugins that support OS 10.6/10.7?
Can I get legacies that support Windows Vista/XP?
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Plugin Update Release Notes
All Update 4.7 - November 2018
Are bx_digital V2 presets compatible with V3? Can I replace V2 with V3 in all my older sessions?
SPL Transient Designer preset compatibility with Transient Designer Plus
Where are the presets in Ableton Live 10 Mac
I'm not able to see the presets
My Presets are missing
See all 6 articles
Technical Engineering Questions
What input level is best for your console plugins?
Authorizing on Venue consoles
Support for VENUE format
Noise and CPU issues in Cubase on Windows